By Ben Kalb

The FCC Cracks Down on Quality Standards

Discount companies are using shortcuts and claim high accuracy at low costs, which sounds pretty good, right? But the FCC isn’t looking for “pretty good”—it’s mandating perfection.

By Robin Walters

The Human Face of a Commodity Driven Service

Last week I received a call from a gentleman out west who asked if we could help him caption a video. It wasn’t just any video, it was his wedding. Turns out his wife is deaf and he wanted to surprise her for Christmas by making the video more accessible.

By Jake Drown

The Dangers of Poorly Captioned Broadcasts

The FCC averages around 500 closed captioning quality complaints per year. Imagine the level of frustration felt by the hearing impaired person that actually takes the time to register a complaint.

When you consider that the majority of Americans can’t seem to find the time to vote – the fact that someone would take the time to complain to a government agency shows the level of angst they must be feeling.

By Ryan Hawthorne

FCC Captioning Quality Improvements

The FCC unanimously voted to adopt new standards for closed captioning on television programming. The new rules are meant to ensure the best efforts of video programming distributors to improve closed captioning quality. The new standards focus on quality improvement to post-produced closed captioning in four specific areas: accuracy, synchronicity, completeness and placement.


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